City Of Genoa issued the following announcement on Jan. 9.
***Residents***
We have received several calls from residents who have not yet received their City utility bill. If you have not received your bill for January, please contact City Hall at (815) 784-2327.
Utility bills are due on the 18th. Bills are sent out on or before the 1st each month.
Original source can be found here.
Source: City Of Genoa